Privacy Policy

Who We Are

PadelWise ("we," "our," or "us") operates the website www.padelwise.eu. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or join our waitlist.

Information We Collect

Information You Provide to Us

• Email address when you join our waitlist
• Name (if provided) when you join our waitlist
• Any other information you voluntarily provide when contacting us

Information We Collect Automatically

Website analytics data through Google Analytics, including:

• Pages visited and time spent on our website
• Your general location (country/city level)
• Device and browser information
• How you found our website

Cookies and Tracking

We use cookies and similar technologies for:

• Google Analytics to understand website usage
• Essential website functionality
• Marketing and advertising (with your consent)

How We Use Your Information

We use your personal information to:

• Send you product updates about PadelWise development and launch
• Notify you when our app becomes available
• Improve our website through analytics
• Respond to your inquiries and provide customer support
• Comply with legal obligations

Legal Basis for Processing (EU Users)

We process your personal information based on:

• Consent: When you join our waitlist or consent to cookies
• Legitimate interests: For website analytics and business communications
• Legal compliance: When required by law

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our website (Google Analytics, Typeform)
• Legal authorities if required by law
• Business partners only with your explicit consent

Data Retention

• Waitlist emails: Retained until you unsubscribe or we launch our product (whichever comes later)
• Analytics data: Retained according to Google Analytics retention settings (26 months)
• Contact inquiries: Retained for 2 years for customer service purposes

Your Rights (EU Users)

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data ("right to be forgotten")
• Restrict processing of your personal data
• Data portability (receive your data in a portable format)
• Object to processing based on legitimate interests
• Withdraw consent at any time

To exercise these rights, contact us at iqpadel2025@gmail.com.

International Data Transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. We ensure appropriate safeguards are in place for such transfers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

Our website uses:

• Google Analytics: Google's Privacy Policy
• Typeform: Typeform's Privacy Policy

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: